POLICIES

Scheduling policies

• Advanced Scheduling for Classes: Payment is required to sign-up for future classes (see cancellation policy).

• Priority Scheduling: Packages are available for those that wish to schedule a series of appointments/ classes in advance.

• Package Expiration: Class/ Private Session packages are good for 4 months from purchase date. See vacation hold below for information on extending.

• Vacation Hold: With advance notice to the front office, you may freeze your package for the duration of your trip/ vacation.

Cancellation policies

Note: Healis Fitness Center desires to give each patient/ client our fullest attention during their allotted time. Your respect of other client’s time is appreciated. Sessions will end promptly as scheduled. Late arrivals are responsible for full fee of the session.

• Cancellation in advance of 24 hours of appointment, no charge. This policy means that you must cancel your appointment by 3pm of the previous day in order to have no charge applied to your account.

• Cancellation less than 24 hours before appointment time, full charge class rate or 50% of private or physical therapy session.